Muratec MFX-C2700 Manuel d'utilisateur

User Guide

Introduction > 10INTRODUCTIONCongratulations on choosing this Multi Function Product (MFP). It i s d esi gned w ith ad van ce d features, to give

Maintenance > 1005. Clean the top of the ID unit with a clean, lint free cloth.6. Remove the new cartridge from its box but leave its wrapping mate

Maintenance > 10112. Gently wipe the LED head surface with a clean, lint free cloth.13. Close the top cover and press down firmly so that the cover

Maintenance > 102IMAGE DRUM REPLACEMENTThe image drum assembly comes complete with its own installation details which give full instructions on rep

Maintenance > 1034. Place the assembly in a safe place away from direct sources of heat and light.5. Pull the locking levers at each side of the tr

Maintenance > 1049. Holding the image drum assembly by its handles, lower it into place in the machine, locating the pegs at the sides into their s

Maintenance > 105FUSER REPLACEMENTThe fuser is located inside the printer just behind the toner cartridges.Switch off the MFP and allow the fuser t

Maintenance > 1067. Holding the new fuser by its handle, make sure that it is the correct way round. The retaining levers (b) should be fully uprig

Maintenance > 107CLEANING...THE UNIT CASING1. Switch the printer off. Refer to “Switching off” on page 18 for details.2. Wipe the unit surface with

Maintenance > 1083. Gently wipe the LED head surface with a clean, lint free cloth.4. Close the top cover and press down firmly at both sides so th

Maintenance > 109...THE PAPER PATH IN THE ADFIf marks are found on an image which has been read by the ADF, or the ADF does not feed documents smoo

Introduction > 11> Automatic two-sided (duplex) printing for economical use of paper and compact printing of larger documents. Additionally, the

Maintenance > 110...THE DOCUMENT GLASSThe document glass needs to be cleaned occasionally to ensure optimum image quality and performance.1. Open t

Installing upgrades > 111INSTALLING UPGRADESThis section explains how to install optional equipment into your MFP. This includes:> additional RA

Installing upgrades > 1125. Notice that the memory board has a small cutout in the edge connector, which is closer to one end than the other.6. Ide

Installing upgrades > 11311. Replace the access cover and latch it closed.12. Reconnect the power cable and switch the MFP on.13. When the machine

Installing upgrades > 114SD CARD The SD card enables collating of printed pages and can be used to store overlays and macros, fonts, and secure or

Installing upgrades > 1155. Gently push the SD card into the slot as shown.6. Replace the inner access cover (b) and turn locking screw (a) clockwi

Installing upgrades > 116ADDITIONAL PAPER TRAY1. Switch the MFP off and disconnect the power cable. Refer to “Switching off” on page 18 for details

Installing upgrades > 117SETTING THE DRIVER DEVICE OPTIONSOnce your new upgrade has been installed, you may need to update the printer driver so th

Installing upgrades > 118Panther (Mac OS X 10.3)1. Open the Mac OS X Print & Fax Preferences.2. Click Printing.3. Click Set Up Printers….4. Ens

Troubleshooting > 119TROUBLESHOOTINGCHECKING THE MACHINE’S STATUSFrom the STATUS key on the control panel, you can check the status of your machine

Introduction > 12OVERVIEWFRONT VIEW1. ADF unit.2. ADF paper tray.3. Operator panel.Menu driven operator controls and LCD panela.4. USB memory port.

Troubleshooting > 120CLEARING PAPER JAMSProvided that you follow the recommendations in this guide on the use of print media, and you keep the medi

Troubleshooting > 121IN THE PRINTER SECTION...1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw

Troubleshooting > 1225. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the g

Troubleshooting > 1236. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit.(a) To remove a sheet w

Troubleshooting > 124through the drum cavity area. Then allow the pressure release lever to rise again.(d) To remove a sheet in the fuser, move the

Troubleshooting > 1257. If you were duplex printing when the jam occurred, check the duplex paper path:(a) Pull the locking levers at each side of

Troubleshooting > 1268. Holding the image drum assembly by its handles, lower it into place in the machine, locating the pegs at the sides into the

Troubleshooting > 12712. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properl

Troubleshooting > 128DEALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKEVertical white lines can be seen on the printed pa

Troubleshooting > 129DEALING WITH UNSATISFACTORY COPYINGAs well as the suggestions provided in “Dealing with unsatisfactory printing” on page 128,

Introduction > 13REAR VIEWWhen the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked here fa

Troubleshooting > 130FAX PROBLEM CHECKLIST If a problem occurs, read through the list of problems and solutions before calling for service.The mach

Troubleshooting > 131Machine is connected to a PBX but it is not possible to dial out: Be certain that the dial prefix is entered before the teleph

Specifications > 132SPECIFICATIONSMFXC2700 ITEM SPECIFICATION MFX - C2700 Dimensions 427 x 509 x 445mm (W x D x H)Weight 29Kg approx.Power su

Appendix A - menu system > 133APPENDIX A - MENU SYSTEMThe top-level function menus are:> Reports> Paper Setup> Address Book> Phone Book

Appendix A - menu system > 134REPORTSITEM OPTION OPTION/DESCRIPTIONConfiguration Yes, No Prints out a report of the machine’s configurationSystem F

Appendix A - menu system > 135PAPER SETUPITEM OPTION OPTION/DESCRIPTIONTray 1 Paper Size A4/A5/A6/B5/Letter/Legal13/Legal13.5/Legal14/Executive/16K

Appendix A - menu system > 136MP Tray Paper SizeA4/A5/A6/B5/Letter/Legal13/Legal13.5/Legal14/Executive/16K(184x260mm)/16K(195x270mm)/16K(197x273mm)

Appendix A - menu system > 137ADDRESS BOOKITEM OPTION OPTION/DESCRIPTIONE-mail Address Select an address number.Max. 100 entries.Register Name user

Appendix A - menu system > 138PHONE BOOKITEM OPTION OPTION/DESCRIPTIONSpeed Dial Select a speed dial number.Max. 100 speed dial entries.Register Na

Appendix A - menu system > 139PROFILEITEM OPTION VALUE/DESCRIPTIONNo. Select a profile number.Register Profile Name user defined Sets a profile nam

Introduction > 14CONTROL PANELREF. DESCRIPTION1. Liquid crystal display (LCD)Displays operating instructions and status of your machine.2. Panel

Appendix A - menu system > 140Register(cont.)File Format Color PDF, TIFF, JPEG, XPSSets a file format for scanning.Mono (Greyscale) PDF, TIFF, JPEG

Appendix A - menu system > 141NETWORK SCAN DESTINATIONSTORE DOCUMENT SETTINGSITEM OPTION OPTION/DESCRIPTIONNo. Select a destination number.Register

Appendix A - menu system > 142VIEW INFORMATIONSHUTDOWNITEM OPTION OPTION/DESCRIPTIONSystem InformationSerial No.Asset No.Lot No.CU VersionPU Versio

Appendix A - menu system > 143EASY SETUPNOTEThe Easy Setup menu is blocked by the Admin password.ITEM OPTION OPTION/DESCRIPTIONDate/Time Setting us

Appendix A - menu system > 144ADMIN SETUPE-mail Setting Set IP Address of Mail Serveruser defined Enter the IP address of the mail server.From user

Appendix A - menu system > 145Fax SetupaDefault Settings Resolution Normal Refer to “Advanced operation” on page 73 for further details.Density 0Sc

Appendix A - menu system > 146Fax Setupa (cont.)Other Settings Redial Tries 2 time(s) Set the number of redial attempts.Range: 0 - 10 time(s)Redial

Appendix A - menu system > 147Fax Setupa (cont.)Fax Setting Service Bit OFFCountry Code International Select the country in which the MFP is situat

Appendix A - menu system > 148Scanner Setup (cont.)Default Settings (cont.)Encrypted PDF SettingDocument OpenPassword:Permissions Password:Display

Appendix A - menu system > 149Scanner Setup (cont.)USB Memory SetupFile Name user defined Max. 64 characters.#n:Assigns a consecutive number as the

Introduction > 158. STOP: Pressing this button stops the copying or scanning process.9. BACK: Used to cancel selections and go back to the top le

Appendix A - menu system > 150Print Setup (cont.)Print Menu (cont.)Print SetupCopies:Duplex:Binding:Resolution:Toner Save Mode:Mono-Print Speed:Ori

Appendix A - menu system > 151Print Setup (cont.)Color Menu Density Control Auto If set to Auto, image density will be automatically adjusted at po

Appendix A - menu system > 152Print Setup (cont.)Color Menu (cont.)Adjust Registration Execute Performs automatic color registration adjustment. No

Appendix A - menu system > 153Print Setup (cont.)System Configuration Menu (cont.)Alarm Release Manual When Manual, non-critical warnings, such as

Appendix A - menu system > 154Print Setup (cont.)PCL Setup (cont.)CR Function CR Selects whether a received carriage return character (0Dh) also ca

Appendix A - menu system > 155Print Setup (cont.)SIDM Setup (cont.)SIDM Tray1 ID# 1 Set up Pn specified TRAY 1by Tray 1 ID No.FX/PPR Emu in CSF con

Appendix A - menu system > 156Print Setup (cont.)IBM PPR Setup (cont.)Fit To Letter Disable Sets the printing mode that can fit print data, equival

Appendix A - menu system > 157Print Setup (cont.)EPSON FX Setup (cont.)Tex t H eigh t Same Sets the height of a character.SAME: Regardless of CPI,

Appendix A - menu system > 158Network Menu (cont.)Network Setup (cont.)Gateway Address xxx.xxx.xxx.xxx Current assigned gateway address. To change,

Appendix A - menu system > 159Network Menu (cont.)Network Setup (cont.)Network Scale Normal Normal: Can work effectively even when connected to a H

Introduction > 16KEYPAD - CHARACTER SWITCHINGNumbers, upper and lower case letters and symbols can be entered using the keypad. Press the key multi

Appendix A - menu system > 160Network Menu (cont.)LDAP Server SettingServer SettingLDAP Server:Port No.:Timeout:Max. Entries:Search Root:user defin

Appendix A - menu system > 161Management (cont.)System Setup (cont.)Status In Near Life Enable Enable: Display a near-life warning.Disable: Do not

Appendix A - menu system > 162Management (cont.)Encryption SetupJob Limitation Disable Enable/disable limitation setting.Language Maint SetupInitia

Appendix A - menu system > 163User Install (cont.)Reception Mode Fax Ready Mode Specify the reception mode.DRD Type Type 1 Allows the machine to de

Index > 164INDEXAAddress bookadding a group entry... 65adding an email entry... 64deleting a group entry ... 66deleting an email entry.

Contact details > 165CONTACT DETAILSMuratec America, Inc.3301 East Plano Parkway, Suite 100Plano, TX 75074 Phone: 4694293300 http://www.mura

Muratec America Inc.3301 East Plano Parkway, Suite 100Plano, TX 75074 Phone: 4694293300 www.muratec.com

Introduction > 17QWERTY KEYBOARD You can also enter upper and lower case letters and symbols using the qwerty keyboard.You can switch the entry mod

Getting started > 18GETTING STARTEDSWITCHING ON1. Check that the power switch is OFF.2. Plug the power cable into the power socket of your machine.

Getting started > 19POWER SAVING MODEIf you do not use the machine for a while, it will enter power saving mode to control the power consumption of

Preface > 2PREFACEEvery effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacture

Getting started > 20INSTALLING DRIVERS AND UTILITIESThe installation instructions below refer to USB connection. For network connection details ref

Getting started > 21WINDOWS - SCANNER AND PRINTER DRIVERSThe scanner driver is used for “Pull Scan”, i.e. Initiating a scan from your PC via softwa

Getting started > 22MAC - PRINTER DRIVERThe information in this section is based on Mac OS X Leopard (10.5). Other versions may appear slightly dif

Getting started > 23FAX DRIVER The fax driver allows you to send faxes directly from your computer without printing the document first.Windows XP

Getting started > 24CONFIGURATION TOOLInstallation of the Configuration Tool is optional and can be found on the DVD in the Utilities folder. Follo

Getting started > 25ACTKEY UTILITY The ActKey utility enables the MFP to receive one key touch commands from a connected computer.Installation of t

Getting started > 267. To use ActKey in Local PC mode (i.e. push scanning), it must be set as the program to handle scanner events:(a) Select Start

Paper recommendations > 27PAPER RECOMMENDATIONSYour MFP will handle a variety of print media, including a range of paper weights and sizes. This se

Paper recommendations > 28MULTI PURPOSE TRAYThe multi purpose tray can handle the same sizes as the cassette trays but in weights up to 220g/m². Fo

Loading paper > 29LOADING PAPERCASSETTE TRAYS1. Remove the paper tray from the machine.2.Fan the paper to be loaded at the edges (1) and in the mid

Emergency first aid > 3EMERGENCY FIRST AIDTake care with toner powder:If swallowed, give small amounts of cold water and seek medical attention. DO

Loading paper > 303. Load paper (letter headed paper face down and top edge towards the front of the printer), as shown.4. Adjust the rear stopper

Loading paper > 31> Do not pull the paper tray out during printing (except as described below for the 2nd tray).NOTE> If you have two trays a

Loading paper > 32MULTI PURPOSE TRAY1. Open the multi purpose tray (a).2. Fold out the paper supports (b).3. Press gently down on the paper platfor

Loading paper > 33REGISTERING CUSTOM SIZESTo load custom size paper, you need to register the width and length of the paper before printing.The ran

User authentication and access control > 34USER AUTHENTICATION AND ACCESS CONTROLIf your Administrator has enabled access control on you r machine,

User authentication and access control > 35OPERATION FROM THE COMPUTERPrinting from Windows1. Open the file you want to print.2. From the File menu

User authentication and access control > 36Faxing (Windows only)1. Open the file you want to fax.2. From the File menu, select Print.3. Select your

Operation > 37OPERATIONWith its intuitive control panel, this Multi Function Product (MFP) is designed to be easy to use. After the machine has bee

Operation > 38MULTI-TASKINGYour machine can handle more than one task at a time. The table below details which combination of tasks can be performe

Operation > 39LOADING DOCUMENT(S)The MFP can scan/copy/send document(s) either from the ADF (Automatic Document Feeder) or on the glass. If you nee

Contents > 4CONTENTSPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Emergency first

Operation > 40PLACING DOCUMENT(S) IN THE ADF1. If you have multiple pages, fan the pages to avoid paper jams. The ADF holds up to 50 pages at one t

Operation > 41PLACING DOCUMENT(S) ON THE GLASS1. Open the document cover.2. Place your document with the text face DOWN on the glass:> If your d

Copying > 42COPYINGBASIC OPERATION1. Place your document(s) with text face UP in the ADF or face DOWN on the glass.2. If required, press the Copy b

Copying > 43ADVANCED OPERATIONUsing the options available you can alter the copy output to suit your needs:1. Press the Right arrow key.2. Select r

Copying > 44Image SettingsDensity -3, -2, -1, 0, +1, +2, +3Adjust densityDarker: Keep color intensity and darker image.Lighter: Reduce color intens

Copying > 454. Press the Left arrow key or Back button to return to the start menu.5. If access control is enabled, logout once you are finished to

Scanning > 46SCANNING1. Place your document(s) with text face UP in the ADF or face DOWN on the glass.2. Press the Scan button (1) on the control p

Scanning > 47SCAN TO E-MAILUsing the options available, you can enter e-mail information and alter the scan output to suit your needs:1. Place your

Scanning > 48Scan Settings(cont.)Image Settings Density -3, -2, -1, 0, +1, +2, +3Adjust densityDarker: Keep color intensity and darker image.Lighte

Scanning > 49Scan Settings(cont.)Edit E-mail Subject Select Subject Enter new or edit the default e-mail subject and text templates.For further det

Contents > 5Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Multi-tasking. . . . . . .

Scanning > 505. Press the Mono button to scan your document(s) in black and white, or the Color button to scan your document(s) in color.On complet

Scanning > 51SCAN TO NETWORK PCBefore sending your document to a file server, profiles should be set up first to speed up the process. A profile co

Scanning > 52Image Settings Density -3, -2, -1, 0, +1, +2, +3 Adjust densityDarker: Keep color intensity and darker image.Lighter: Reduce color int

Scanning > 537. Press the Mono button to scan your document(s) in black and white, or the Color button to scan your document(s) in color.On complet

Scanning > 54SCAN TO USB MEMORY1. Plug the USB memory into the USB port at the front of the machine.2. Place your document(s) with text face UP in

Scanning > 555. Press the Mono button to scan your document(s) in black and white, or the Color button to scan your document(s) in color.On complet

Scanning > 56SCAN TO LOCAL PCYou can save scanned data into your local computer. When you press the START button, the scan job starts and the ActKe

Scanning > 57(c) FaxWhen the PC-Fax function is selected, the Actkey Utility executes PC Scan in accordance with your settings for “Scan to PC-Fax”

Scanning > 58SCAN TO REMOTE PCThe following example is based on your printer being connected via USB.1. At the MFP: Place your document(s) with tex

Scanning > 598. Press the Scan button to display the scanning options.9. Press the required scan button (1) to start scanning.10. Press Quit to con

Contents > 6Adding new groups to the phone book . . . . . . . . . . . . . . . . . . . . . . . . .92Importing and exporting fax numbers . . . . . .

Scanning > 60MANAGING PROFILESADDING A NEW NETWORK PROFILERegister the information you configured on the computer as a profile. It is necessary whe

Scanning > 6122. Press OK to register the settings and save the profile entry.The setup for Scan To Network PC is complete.DELETING A NETWORK PROFI

Scanning > 62MANAGING THE ADDRESS BOOKSETTING SENDER AND REPLY TO E-MAIL ADDRESSES (FROM/REPLY TO)You can set the e-mail address from which e-mails

Scanning > 63CREATING E-MAIL TEMPLATESYou can create up to five e-mail templates with various subject lines and body text.Registering a subject1. P

Scanning > 64ADDING AN E-MAIL ADDRESS ENTRY TO THE ADDRESS BOOKThe machine can hold up to 100 e-mail addresses in the address book. To assign a new

Scanning > 658. Press the Left arrow key to exit the menu.MODIFYING AN E-MAIL ADDRESS ENTRY FROM THE ADDRESS BOOKTo edit an e-mail address entry fr

Scanning > 66DELETING A GROUP ADDRESS ENTRY FROM THE ADDRESS BOOKTo delete a group address entry from the address book:1. Press the SETTING button

Printing > 67PRINTINGThis chapter details how to use the following print options from the control panel:> Job Lists> Print Job > Print fr

Printing > 68PRINT JOB This section gives a brief overview of how to select and print an encrypted job or a print job that has been stored in the m

Printing > 69PRINT FROM USB MEMORYBASIC OPERATION1. Plug the USB memory into the USB port at the front of the machine.2. Press the Print button (1)

Notes, cautions and warnings > 7NOTES, CAUTIONS AND WARNINGSFor the protection of your product, and in order to ensure that you benefit from its fu

Printing > 705. If your file is contained within a folder:(a) Using the arrow keys, scroll to the required folder and press OK.(b) Press OK to sele

Printing > 71SWITCHING ONLINE/OFFLINEIf you wish to alter the print status of your machine:1. Press the Print button (1) on the control panel to pr

Faxing > 72FAXING SENDING A FAX FROM THE MFPThis section details how to send a fax directly from your MFP.BASIC OPERATION1. Pla

Faxing > 73ADVANCED OPERATIONUsing the options available, you can alter the fax output to suit your needs:FEATURE OPTION DESCR

Faxing > 74Manual feedIf you wish to send multiple sets of documents from the ADF or flatbed, enable the “continuous scan” feature

Faxing > 75BroadcastingThis function allows you to send a fax to multiple recipients at the same time. By combining abbreviation

Faxing > 76F Code communicationF Code transmission is a function to communicate, using sub addresses or passwords in accordance wit

Faxing > 777. Press OK to select Register.8. Select a type of F code box:> Bulletin Box - refer to “Registering an F code B

Faxing > 783. Using the Down arrow, scroll to Sub-Address and press the Right arrow key.(a) Using the keypad enter the sub addres

Faxing > 79Deleting an F code box1. Press the SETTING button on the control panel.2. Using the Down arrow key, scroll to Admin S

About this guide > 8ABOUT THIS GUIDEDOCUMENTATION SUITEThis guide is part of a suite of online and printed documentation provided to help you becom

Faxing > 80Receiving using a sub address (F code polling)By entering a sub address and ID code, a document stored in the bulleti

Faxing > 81Printing stored documentsPrint secure received documents, documents received in the bulletin box and documents stor

Faxing > 82Fax job view/cancelIf you no longer require a stored fax job, you can cancel and remove it from your MFP’s memory.1.

Faxing > 83Receiving faxesThe machine automatically starts fax reception.Receiving callsThe telephone starts ringing when it r

Faxing > 84DRDThis mode allows the machine to detect a distinctive ring if it has been enabled on the phone line. In this mode

Faxing > 85MANAGING THE PHONE BOOKThe following section describes how to add/remove/modify speed and group dial entries to/f

Faxing > 8617. Press the Left arrow key to exit the menu.ADDING A GROUP ENTRY TO THE PHONE BOOKThe machine can hold up to 20 g

Faxing > 875. Using the arrow keys, scroll to Delete and press OK.6. At the prompt select Yes to continue or select No to cance

Faxing > 88INTERNET FAXSENDING A FAX FROM YOUR PC Basic operation1. At the MFP: Place your document(s) with text face UP in th

Faxing > 89(c) Enter comments if required.(d) If required select the Add an outside call number checkbox and enter the Outsi

About this guide > 9ON-LINE USAGEThis guide is intended to be read on screen using Adobe Reader. Use the navigation and viewing tools provided in A

Faxing > 90Advanced operationUsing the options available, you can alter the fax output to suit your needs:FEATURE OPTION DESCRI

Faxing > 91RECEIVING AN INTERNET FAXThe machine automatically prints the internet faxes it receives. If the document is larger

Faxing > 92ADDING FAX NUMBERS TO THE PHONE BOOKTo add a fax destination number to the phone book:1. From your application’s

Faxing > 938. Add recipients to the group list:(a) Select a fax number from the Phone book panel on the right hand side.(b) P

Functions common to copy, fax and scan operations > 94FUNCTIONS COMMON TO COPY, FAX AND SCAN OPERATIONSCONTINUOUS SCAN MODEIf you need to scan, cop

Functions common to copy, fax and scan operations > 95JOB MACROS If you have a routine copy, fax or scan job that you perform on a regular basis, y

Functions common to copy, fax and scan operations > 96Using:To use a pre-programmed short cut:1. Press the Job Macro button on the control panel to

Maintenance > 97MAINTENANCEREPLACING CONSUMABLE ITEMSOnly use genuine original consumables to ensure the best quality and performance from your har

Maintenance > 981. Gently raise the scanner.2. Press the cover release (a) and open the top cover (b) fully.WARNING!If the MFP has been powered on,

Maintenance > 993. Note the positions of the four cartridges. It is essential that they go back in the same order.(a) Slide the colored release col