Muratec F-116 Manuel d'utilisateur

F-116 / F-116P Field Engineering Manual U.S.A. version 1.1 Muratec America, Inc. 3301 East Plano Parkway, Ste. 100 Plano, TX

Precautions1-41.2.5 Disregarding this warning may cause bodily injury(1) Be careful with the high temperature part. The fuser unit works at a high te

Alignment and Troubleshooting4-4013) Stains on Back of PageDescription : The back of the page is stained at 47 mm or 62.8mm intervals.2. 62.8mm : Pres

Alignment and Troubleshooting4-4114) Blank Page Print out (1)Description : Blank page is printed.Bad ground contacts in OPC and/ortoner cartridge.1.

Alignment and Troubleshooting4-4215) Blank Page Print out (2)Description : 1. Blank page is printed. 2. One or several blank pages are printed. 3. Wh

Alignment and Troubleshooting4-434.2.3 The cause and solution of the bad discharge1) Wrong Print PositionDescription : Printing begins at wrong posi

Alignment and Troubleshooting4-442) JAM 0Description : 1. Paper is not exited from the cassette. 2. Jam-0 occurs when the paper feeds into the print

Alignment and Troubleshooting4-453) JAM 1Description : 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in

Alignment and Troubleshooting4-464) JAM 2Description : 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in

Alignment and Troubleshooting4-475) Multi-FeedingDescription : Multiple sheets of paper are fed at once.Check the Guide side L/R or Guide Rear in th

Alignment and Troubleshooting4-486) Paper rolled in the fuserDescription : If contaminated at intervals of 77.6mm on the back of a paper.1. Contamin

Alignment and Troubleshooting4-497) Paper rolled on the OPC DrumDescription : Paper is rolled up in the OPC.How to remove the rolled paper in the OP

Precautions1-51.3 ESD PrecautionsCertain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Elect

Alignment and Troubleshooting4-504.2.4 The cause and solution of the malfunction1) Fuser ErrorDescription : Fuser error is displayed on LCD 1. Check

Alignment and Troubleshooting4-512) LSU ErrorDescription : “PMOTOR ERROR/HSYNC ERROR’1. Check whether the LSU connector is disconnected or not.Replac

Alignment and Troubleshooting4-523) Not function of the gear of the fuser due to melting awayDescription : The motor breaks away from its place due t

Alignment and Troubleshooting4-534) Paper EmptyDescription : Paper empty error message is displayed on LCD when paper is loaded in the cassette.1. B

Alignment and Troubleshooting4-545) Paper Empty without indicationDescription : Paper empty error message does not display when the paper cassette i

Alignment and Troubleshooting4-556) Cover OpenDescription : The ERROR lamp is on even when the print cover is closed.1. The hook lever in the front co

Alignment and Troubleshooting4-567) No error LED when the cover is openDescription : The Error LED does not come on even when the printer cover is o

Alignment and Troubleshooting4-578) No PowerDescription : When system power is turned on, all lamps on the operator panel do not come on.1. Check if

Alignment and Troubleshooting4-589) Vertical Line Getting CurvedDescription : When printing, vertical line gets curved.1. If the supply of +24v is uns

Alignment and Troubleshooting4-594.2.5 The cause and solutions of bad environment of the software1) The printer is not working (1)Description : Whil

Precautions1-6

Alignment and Troubleshooting4-602) The printer is not working (2)Description : After receiving the printing order, no response at all or the low sp

Alignment and Troubleshooting4-613) Abnormal PrintingDescription : The printer is not working properly even when the cable has no problem (even afte

Alignment and Troubleshooting4-624.2.6 Fax & Phone Problems1) No Dial ToneDescription : While on-hook button is pressed, there is no dial tone.1.

Alignment and Troubleshooting4-632) Defective MF DIALDescription : The MF DIAL is not functioning.1. Check if the telephone line is connected correc

Alignment and Troubleshooting4-643) Defective FAX FORWARD/RECEIVEDescription : The FAX FORWARD/RECEIVE is not functioning.1. Check if you can hear a

Alignment and Troubleshooting4-654) Defective FAX FORWARDDescription : RECEIVE is functioning, but FORWARD is not functioning or the received data a

Alignment and Troubleshooting4-665) Defective FAX RECEIVE (1)Description : FORWARD is functioning, but RECEIVE is not functioning or the received da

Alignment and Troubleshooting4-676) Defective FAX RECEIVE (2)Description : The received data are lengthened or cut in the printing.1. Check if there

Alignment and Troubleshooting4-687) Defective FAX RECEIVE (3)Description : The phone is ringing continuously, but it cannot receive.Check if the REC

Alignment and Troubleshooting4-698) Defective FAX RECEIVE (4)Description : The received data is reduced by more than 50% in the printing.Check the F

Product specication and feature2-12.1 Product Specications2.1.1 Product Overview2. Product specication and featureF-116P : Fax, Copy, Print, ScanF-

Alignment and Troubleshooting4-709) Defective Automatic ReceivingDescription : The automatic receiving function is not working.1. Check if the RECEI

Alignment and Troubleshooting4-714.2.7 Copy Problems1) Black CopyDescription : Black page is printed out when copy.1. Check the Scan-Cover open.Room

Alignment and Troubleshooting4-722) White CopyDescription : White page is printed out when Copy.1. Check the CCD problem in Main PBA.Check the CCD h

Alignment and Troubleshooting4-733) Abnormal noiseDescription : There is noise when copy.1. Check the Scanner Motor and any mechanical disturbance.C

Alignment and Troubleshooting4-744) Defective Image QualityDescription : The copied image is light or bad.1. Check shading profile.Perform shading p

Alignment and Troubleshooting4-754.2.8 Scanning Problems1) Defective PC ScanDescription : The PC Scan is not functioning at all.1. Check the Cable (U

Alignment and Troubleshooting4-76 2) Defective Image Quality of PC ScanDescription : The image PC scanned is not cle

System Diagram5-15. System Diagram5.1 Block DiagramMain S/WINLETCHORUS2Core : 66MHzFUSER UnitThermoStatREGIClutchDEVELOPER UnitFAN SMPSTDSDRUMMMainMo

System Diagram5-25.2 Connection Diagram Main S/WINLETCHORUS2Core : 66MHzFUSER UnitThermoStatREGIClutchDEVELOPER UnitFAN SMPSTDSDRUMMMainMotorMTCRUMSO

Reference Information6-16. Reference InformationThis chapter contains the tools list, list of abbreviations used in this manual, and a guide to the lo

Product specication and feature2-22.1.2 Specications• Product Specications are subject to change without notice. See below for product specication

Reference Information6-26.2 Acronyms and AbbreviationsThe table below explains abbreviations used in this service manual.The contents of this service

Reference Information6-3MIB Management Information BaseMIME Multipurpose Internet Mail ExtensionsMR Modied Read (a kind of image data coding meth

Reference Information6-4ELA HOU-SCANNER ASS’Y ELA=Electrical Assembly, HOU =HousingMEA UNIT-COVER PA EXIT ASS’Y MEA= Mechanical Assembly, PA=Paper

Reference Information6-5SPECIAL SCREW (PANNEL MFP) MFP =Multi-Functional PeripheralA/S MATERAL-DUMMY UPPER ASS’Y A/S=After-ServiceMCT-GLASS ADF MC

Reference Information6-6SPRING CS RE CS=Compress RE=Rear SPRING CS FR CS=Compress FR=Front PMO-BUSHING FINGER, F F=FrontICT-SHAFT-EXIT LOWER ID

Reference Information6-7GEAR-EXIT/U,ID U=Upper ID=Idler IPR-TERMINAL FU FU=FuserPMO-BEARING H/R-F H/R-F=Heat Roller - FrontBEARING-H/R L H/R-L=He

Reference Information6-86.3 The Sample Pattern for the TestThe sample pattern shown in below is the standard pattern used in the factory.The life of t

Reference Information6-96.4 Selecting a locationSelect a level, stable place with adequate space for air circulation. Allow extra space for opening co

Reference Information6-10

Product specication and feature2-3Item F-116 F-116PDri

Muratec America, Inc. 3301 East Plano Parkway, Ste. 100 Plano, Texas 75074 (469) 429-3300 (Tel) (469)

Product specication and feature2-42.1.2.3 Scan SpecicationsItem F116 F116PScan Method N/A Color CISScan Speed through ADFGray Mode N/A 72 secColor

Product specication and feature2-52.1.2.5 Telephone SpecicationsItem F116 F-116PHandset Yes YesOn hook Dial Yes YesSearch Yes (Address Book) Yes (

Product specication and feature2-62.1.2.6 Fax SpecicationsItem F-116 F-116PCompatibility ITU-T G3 ITU-T G3Communication System PSTN/PABX PSTN/PABX

Product specication and feature2-72.1.2.7 Paper HandlingItem F-116 F-116PCapacity (20lbs)Main Tray 250 sheets 250 sheetsBypass N/A Single SheetOpti

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Product specication and feature2-82.1.2.8 Maintenance PartsItem Image Part code LifePick up Unit 50,000 PagesPad Unit (Cassette) 50,000 PagesTrans

Product specication and feature2-92.1.3 Model Comparison TableModel F-116P(Muratec)LJ-M1319f(HP)MFC-7225N(Brother)Type 4-in-1 (Print, Scan, Copy, Fax

Product specication and feature2-102.2 System OverviewThis chapter describes the functions and operating principal of the main component.2.2.1 Front

Product specication and feature2-112.2.2 Rear View1 USB port 4 Power receptacle2 Extension telephone socket (EXT) 5 Rear door3 Telephone line socke

Product specication and feature2-122.2.3 System LayoutThis model is consisted of the Engine parts and F/W, and said engine parts is consisted of the

Product specication and feature2-132.2.3.1 Feeding PartIt is consists of a basic cassette, an MP tray for supplying different types of media (envelop

Product specication and feature2-142.2.3.2 Transfer Assy - The transfer roller delivers the toner from the OPC drum to the paper.- There is no PTL

Product specication and feature2-152.2.3.4 FuserIt is consists of a halogen lamp, heat roller, pressure roller, thermistor and thermostat. It fuses t

Product specication and feature2-166) Items for safety Protecting device for overheating - 1st protection device: Hardware cuts off when overhea

Product specication and feature2-172.2.3.5 LSU (Laser scanning unit)It is the core part of the LBP which switches the video data received to the cont

1.1 Safety Warning …………………………………………………… 1-11.2 Caution for safety ………………………………………………… 1-2 1.2.1 Toxic material ………………………………………………… 1-2 1.2.2 E

Product specication and feature2-182.2.3.6 Toner CartridgeBy using the electronic photo process, it creates a visual image. In the toner cartridge, t

Product specication and feature2-192.2.4 Engine H/W Specications2.2.4.1 Main PBAThe Engine and the Printer Controller function are housed into one M

Product specication and feature2-201) CPU Use S3C46Q0X 16/32-bit RISC micro controller, Chorus 2,which is exclusive controller to execute Printer &am

Product specication and feature2-214) Sensor Input Circuit Paper Empty Sensing & Paper Width SensorWhen a printing job comes to the CPU, the CP

Product specication and feature2-222.2.4.2 HVPS and SMPS BoardThe HVPS Board and SMPS Board housed in one board.The HVPS board creates the high volta

Product specication and feature2-23 HVPS Board• Transfer High Voltage (THV+) - Input Voltage : 24 V DC ± 15% - Output Voltage : MAX +5.0KV ± 5 %,

Product specication and feature2-24◆ AC InputInput Rated Voltage AC 220V ~ 240V AC 110V ~ 127V Input Voltage uctuating range AC 198V ~ 264V AC

Product specication and feature2-252.2.4.3 FaxOur fax feature is based on Conexant DAA (Data Access Arrangement) Solution, and is controlled by a dua

Product specication and feature2-262.2.4.4 Scan1) Pictorial signal input part: output signal of CIS passes through MP Cap change to ADC at LAFE1001,

Product specication and feature2-272.2.5 Engine F/W Contol Algorithm 2.2.5.1 FeedingIf feeding from a cassette, the drive to the pickup roller is con

3.2 Screws used in the printer ……………………………………… 3-23.3 White Roller ……………………………………………………… 3-33.4 Front Cover ……………………………………………………… 3-43.5 Rear c

Product specication and feature2-282.2.5.3 FusingThe temperature change of the heat roller’s surface is changed to the resistance value through the t

Product specication and feature2-292.2.6 S/W Descriptions2.2.6.1 OverviewThe software system is constructed as follows:1) The Host Software is an app

Product specication and feature2-302.2.6.3 Data and Control FlowProvided below is a detail explanation of the Block Diagram above.Host Side is made u

Product specication and feature2-31Firmware Side is made up of:1. Network Interface Card is that relay the communication between Host and kernel usi

Product specication and feature2-32

Disassembly and Reassembly3-13. Disassembly and Reassembly3.1 Precautions when replacing parts3.1.1 Precautions when assembling and disassembling* Us

Disassembly and Reassembly3-23.2 Screws used in the printerThe screws listed in the table below are used in this printer. Please ensure that, when you

Disassembly and Reassembly3-33.3 White Roller 1. Open the OPE Unit.2. Pull the lever up on the right end of the white roller. Then lift the roller ou

Disassembly and Reassembly3-41. Take out the Cassette. 2. Open the front cover. Unlatch the front cover from the Frame assy.Remove 4 screws securing

Disassembly and Reassembly3-53.6 Scan Ass’y 1. Before removing Scan Ass’y, remove the rear cover.2. Open the front cover. And remove 2 screws from t

4.2 Troubleshooting…………………………………………………… 4-26 4.2.1 Procedure of Checking the Symptoms …………………… 4-26 4.2.2 The cause and solution of Bad image

Disassembly and Reassembly3-63.6.1 OPE unit 1. Open the OPE unit. And release the latch from holder.2. Carefully release the latches from both side

Disassembly and Reassembly3-73.6.2 Scan Drive unit 1. Remove the OPE unit. (Refer to 3.6.1) Then remove 4 screws.2. Open the Scan Cover.3. Remove 2 s

Disassembly and Reassembly3-83.6.3 ADF roller 1. Remove the Scan Drive unit.2. Release the ADF roller as shown below.3.6.4 CIS 1. Remove the white ro

Disassembly and Reassembly3-93.7 Right/Left Cover1. Remove the front cover and rear cover. (Refer to 3.4, 3.5)2. Remove the Scan Assy. (Refer to 3.6)3

Disassembly and Reassembly3-103.8 Fuser Unit1. Remove the rear cover.2. Remove 4 screws.3. Unplug the 2 connectors from SMPS board and Main board.4. T

Disassembly and Reassembly3-113.9 Drive unit3.10 Solenoid1. Remove the Rear cover/ Scan Assy / Left cover.2. Remove 6 screws.3. Take off the Drive Un

Disassembly and Reassembly3-123.11 FAN1. Remove the right cover.2. Remove 1 screw and 1 connector.3. Take off the FAN.

Disassembly and Reassembly3-133.12 LSU 1. Remove the Rear cover/ Scan Ass’y2. Lift the LSU unit off by removing 3 screws and 2 connectors.

Disassembly and Reassembly3-143.13 Transfer Roller 1. Open the front cover.2. Take out the toner cartridge.3. Take off the transfer roller by release

Disassembly and Reassembly3-153.14 Main PBA and SMPS/HVPS board 1. Take out the Cassette unit.2. Remove Front cover / Rear cover / Scan Ass’y / Right

* Avaiable on the Muratec Technical Support web site.attached Exploded Views & Parts List

Disassembly and Reassembly3-163.15 Pick up roller 3.16 Cassette holder pad 1. Take out the Cassette unit.2. Turn the printer over.3. Take off the pi

Alignment and Troubleshooting4-14.1 Alignment and AdjustmentsThis chapter describes the main functions for servicing the equipment, such as the produc

Alignment and Troubleshooting4-210 Menu Enters Menu mode and scrolls through the available menus.11 Status Shows the status of your machine.12 Back S

Alignment and Troubleshooting4-34.1.2 Understanding the Status LEDThe color of the status LED indicates the machine’s current status.STATUS DESCRIPTIO

Alignment and Troubleshooting4-44.1.3 JAM Removal4.1.3.1 Clearing Original Document JamsWhen an original jams while passing through the document feede

Alignment and Troubleshooting4-54.1.3.2 Clearing paper jamsWhen a paper jam occurs, a warning message appears on the display. To resume printing after

Alignment and Troubleshooting4-6In the manual tray1. If the paper is not feeding properly, pull the paper out of the machine.2. Open and close the f

Alignment and Troubleshooting4-7In exit area1. Open and close the front door. The jammed paper is automatically ejected from the machine. If you do n

Alignment and Troubleshooting4-84.1.4 Paper Path

Alignment and Troubleshooting4-94.1.5 Menu MapThe control panel provides access to various menus to set up the machine or use the machine’s functions.

Precautions1-1In order to prevent accidents and to prevent damage to the equipment please read the precautions listedbelow carefully before servicing

Alignment and Troubleshooting4-101st Level 2nd Level 3rd Level Default3. Fax Setup◀ Ring to Answer ▶Ring to Answer 1~7 1Darkness Light/Normal/Dark Nor

Alignment and Troubleshooting4-111st Level 2nd Level 3rd Level Default6. Reports◀ Phone Book ▶Phone BookSent ReportRCV ReportSystem DataScheduled Jobs

Alignment and Troubleshooting4-121st Level 2nd Level 3rd Level Default9. Maintenance◀ Clean Drum ▶Clean Drum On OnOffNotify Toner OnOffClear Memory Cl

Alignment and Troubleshooting4-134.1.6 Tech ModeIn service (tech) mode, the technician can check the machine and perform various test to isolate the c

Alignment and Troubleshooting4-14 Tech mode Menu MapDepth1 Depth2 Depth3Data Setup Send Level -9~-15Modem Speed 33.6, 28.8, 14.4, 12.0, 9.6, 4.8Error

Alignment and Troubleshooting4-15Data SetupSend LevelYou can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm

Alignment and Troubleshooting4-16Machine TestSwitch TestUse this feature to test all keys on the operation control panel. The result is displayed on t

Alignment and Troubleshooting4-17ReportPROTOCOL LISTThis list shows the sequence of the CCITT group 3 T.30 protocol during the most recent sending or

Alignment and Troubleshooting4-184.1.7 EDC ModeThe EDC Mode is used to independently control and test each sensor and driver component, so as to more

Alignment and Troubleshooting4-19 EDC Mode Menu0. Cover StatusItem DescriptionFront Cover When the front cover opened, “Open” message display LCD. If

Precautions1-21.2 Caution for safety1.2.1 Toxic materialThis product contains toxic materials that could cause illness if ingested.(1) If the LCD con

Alignment and Troubleshooting4-205. LSU ControlItem DescriptionLD Power When “OK” key is pushed after ”ON” message displayed, ”OFF” message will be d

Alignment and Troubleshooting4-214.1.8 Firmware upgrade and replacing the main PBA.♦ USB and Network port are used to update the rmware. Network

Alignment and Troubleshooting4-224.1.9 Periodic Defective ImageIf an image defects appears at regular intervals on the printed-paper, it is due to a f

Alignment and Troubleshooting4-234.1.10 Error MessageMessages appear on the control panel display to indicate the machine’s status or errors. Refer to

Alignment and Troubleshooting4-24LCD Display Descriptions Solutions[No Answer] The remote fax machine has not answered after several redial attempts.T

Alignment and Troubleshooting4-25LCD Display Descriptions SolutionsNO. Not Assigned The one-touch or speed dial location you tried to use has no numbe

Alignment and Troubleshooting4-264.2 Troubleshooting4.2.1 Procedure of Checking the SymptomsBefore attempting to repair the printer rst obtain a deta

Alignment and Troubleshooting4-274.2.2 The cause and solution of Bad image1) Vertical Black Line and BandDescription : 1. Straight thin black vertic

Alignment and Troubleshooting4-282) Vertical White LineDescription : White vertical voids in the image.3. It may occur due to dirty or �foreign subs

Alignment and Troubleshooting4-293) Horizontal Black BandDescription : Dark or blurry horizontal stripes occur in the printing periodically. (They

Precautions1-31.2.3 Handling PrecautionsThe following instructions are for your own personal safety, to avoid injury and so as not to damage the print

Alignment and Troubleshooting4-304) Black/White SpotDescription : 1. Dark or blurry spots occur periodically in the printing 2. White spots occur

Alignment and Troubleshooting4-315) Light ImageDescription : The printed image is light, with no ghost.1. Develop roller brush is too thin due to the

Alignment and Troubleshooting4-326) Dark Image or a Black PageDescription : The printed image is dark.2. Charge voltage is not turned on due to the b

Alignment and Troubleshooting4-337) Uneven DensityDescription : Print Density is uneven between left and right.3. The toner level is not even on the

Alignment and Troubleshooting4-348) BackgroundDescription : Light dark background appears in whole area of the printing.3. Has the life span of the t

Alignment and Troubleshooting4-359) Ghost (1)Description : Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing.1. Bad contactscau

Alignment and Troubleshooting4-361. Bad contactscaused by contaminationfrom toner particles between high voltageterminal in the main body and theelect

Alignment and Troubleshooting4-3710) Ghost (2)Description : Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing. (When printing

Alignment and Troubleshooting4-3811) Ghost (3) : FuserDescription : Ghost occurs at 62.8 mm or 77.6mm intervals.The temperature of the fuser �is bei

Alignment and Troubleshooting4-3912) Stains on the Face of PageDescription : The background on the face of the printed page is stained.2. If the tra